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24 January 2024

NYA Win the MBA Customer Service Award!

Thank you to all of our customers, without your kind words this award simply wouldn’t have happened #motorboatawards #bootdusseldorf #norfolkyachtagency #nyacruisingclub

Winner – Norfolk Yacht Agency

This is the only award based on nominations from the public and this year’s tally of votes was the biggest yet. Hundreds of people emailed in their suggestions, with judges basing their final decision not just on the quantity of votes recieved but also the anecdotal evidence of the outstanding customer service provided to them. With a track record stretching back over 50 years and an equally long list of very happy customers, this year’s award goes to Norfolk Yacht Agency.

Norfolk’s leading brokerage company consistently put their customers needs first, helping them through the often stressful process of buying or selling a boat and ensuring they feel looked after every step of the way. Here are a few of the comments from customers:

“I have bought and sold a number of boats through NYA over the years. They have always achieved close to the valuation, getting a better sale price for us than we thought.”

“When I bought my first boat I was inexperienced and very concerned about investing a large sum of money in a boat. At no time did I feel pressurised and I was fully supported throughout the process. I can honestly say that my very happy boating experience is due to the team at NYA.”

“Here is a company you can trust to deliver what it promises. The service they provided was efficient and good value for money. The bonus is that they are lovely people to deal with too.”

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